Ka9 treats the protection of users' personal information as its highest priority. In this Privacy Policy, we clearly outline what data is collected, why it is collected, and how it is kept secure.
We believe your data belongs to you — and protecting it is our responsibility.
Every transaction and data exchange on ka9 is secured with 256-bit SSL encryption. No third party can access or read your data.
Your personal data is stored on secure servers. Firewalls and multi-layer security measures are in place to prevent unauthorized access.
Ka9 never sells your personal information to third parties. We only use the data necessary to improve our services.
We only collect information that is necessary to deliver our services. We do not gather personal data beyond what is required.
You can view, correct, or request deletion of your data at any time. We are obligated to respond within 30 days.
Ka9's systems undergo regular security audits. Any vulnerabilities identified are addressed promptly.
Our Commitment: By using ka9.click, you agree to our Privacy Policy. We are committed to handling your personal information with the utmost care and keeping it secure.
Ka9 (ka9.click) is an online betting and gaming platform serving users in Bangladesh. This Privacy Policy explains how ka9 collects, uses, stores, and protects your personal information.
We believe privacy is a fundamental right. That's why data protection has been central to how we've built our platform from the ground up. This policy is written in plain, clear language so any user can easily understand it.
This Privacy Policy applies to all services, websites, and mobile applications operated by ka9. Please refer to our Terms & Conditionsshould be read alongside this policy.
Ka9 collects the following types of information. We only collect what is necessary to provide our services.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Age & Identity Verification |
| Contact Information | Mobile number, email address | Account verification, support |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Activity Data | Betting history, game logs | Service improvement and dispute resolution. |
| Cookie Information | Session cookies, preference settings | User Experience Improvement |
No sensitive information beyond the above — such as religion, political views, or health data — is collected.
Ka9 collects user data through various methods. In each case, your consent is obtained before any data is collected.
We never collect your data without your permission. The consent you provide at registration is what governs this Privacy Policy.
The information we collect is used only for the purposes listed below. ka9 never uses your data beyond these purposes.
To opt out of marketing communications, click the "Unsubscribe" link in any email or let our support team know.
Ka9 uses cookies on its website. Cookies are small text files stored in your browser that help improve website functionality.
We use the following types of cookies:
You can disable cookies at any time through your browser settings. Note that disabling certain cookies may limit some site functionality.
Ka9 uses industry-leading security measures to protect your data. Our security framework is regularly updated to stay current.
In the event of a data breach, we will notify affected users within 72 hours and take all necessary action.
Ka9 does not retain your data longer than necessary. Separate retention periods are defined for different types of information.
Once the retention period expires, data is securely deleted or anonymised by removing identifying details.
As a ka9 user, you have the following rights over your personal data. Contact our support team to exercise any of these rights.
You can request to know what personal information ka9 holds about you at any time.
You can request corrections to any inaccurate or outdated information. We will make the necessary updates within 14 business days.
You may request the deletion of your data outside of any legal retention requirements.
You may request a download of your data in a standard format (CSV or JSON).
You can object to your data being used for specific purposes.
To exercise any of these rights, email us at support@ka9.click. We are obligated to respond within 30 days.
Ka9 strictly does not collect data from or permit platform access to anyone under the age of 18. Age verification is carried out at the point of registration.
If a parent or guardian discovers that their child under 18 has created a ka9 account, please contact support@ka9.click immediately. We will close the account and delete all associated data.
Any use of ka9 by individuals under 18 is a direct violation of our terms and conditions. If confirmed, the account will be immediately suspended.
The ka9 platform may reference third-party services such as payment gateways or game providers. These third parties maintain their own privacy policies.
Ka9 is not responsible for third-party privacy practices. However, we work only with trusted, reputable partners who comply with international data protection standards.
Before sharing your data with any of our partners, we verify that they are bound by appropriate agreements to keep it secure.
Ka9 may update this Privacy Policy as needed. Any changes will be reflected by a revised date on this page.
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us.
For general inquiries, visit our FAQ Page Check there first — you'll find answers to most questions.