Ka9 Terms & Conditions — Complete Guide to Using the Platform

1. General Terms

These terms and conditions form a legally binding agreement between ka9 (ka9.click) and its users. ka9 is an online betting and gaming platform that provides services to users in Bangladesh and select other countries.

These Terms & Conditions are written in Bengali for the convenience of our Bangladeshi users. However, the English version shall take precedence in the event of any linguistic interpretation dispute.

Ka9 reserves the right to amend these terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms. Significant changes will be communicated via email or an on-platform notification.

• These terms and conditions apply to all ka9 services and products.
• Additional terms may apply for specific promotions or offers.
• In the event of any dispute, ka9's decision shall be considered final.
• These Terms & Conditions do not apply to individuals under 18 years of age — they are not eligible to use the platform.

2. Account Registration

Opening an account on ka9 requires meeting certain eligibility criteria. All information provided during registration must be accurate, complete, and up to date. Providing false information may result in account termination.

• You must be at least 18 years old to register.
• Each individual may register only one account.
• Opening multiple accounts from the same IP address or device is strictly prohibited.
• Mobile number verification is required at the time of registration.
• Account credentials may not be transferred or sold to any other party.
• You are solely responsible for the security of your account.

Multiple members of the same family or household may hold separate accounts, provided each person uses a unique mobile number, email address, and payment method, and notifies the ka9 support team in advance.

3. Identity Verification (KYC)

Ka9 complies with international anti-money laundering (AML) policies. As part of this commitment, identity verification (Know Your Customer, or KYC) is mandatory after registration or prior to withdrawals above a specified amount.

The following documents may be required as part of the KYC process:

• A scanned copy of your National ID (NID) or passport.
• A recent utility bill or bank statement (as proof of address).
• Proof of payment method ownership (e.g., Mobile Pay registration details).
• A selfie or video verification may be required if necessary.

Withdrawals exceeding ৳50,000 may be held until KYC verification is complete. ka9 aims to complete verification within 48 hours of receiving the required documents.

4. Deposits & Withdrawals

Deposits and withdrawals at ka9 can be made via Mobile Pay, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum Deposit: ৳500
• Maximum Deposit: ৳5,00,000 per day
• Minimum Withdrawal: ৳500
• Maximum Withdrawal: ৳2,00,000 per day (without KYC)
• Withdrawal Time: Typically 15–30 minutes

The payment method used for deposits must be the same one used for withdrawals — for example, if you deposit via Mobile Pay, withdrawals must also go to Mobile Pay. Deposits or withdrawals through third parties are strictly prohibited.

Ka9 does not charge any deposit or withdrawal fees. However, payment providers such as Mobile Pay may apply their own charges.

5. Bonus & Promotion Terms

All bonuses and promotional offers at ka9 come with specific terms and conditions. By claiming a bonus, you agree to the associated terms.

• The welcome bonus is available to new members only and applies to the first deposit once.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Only one bonus may be active at a time.
• If wagering requirements are not completed within the specified timeframe after a bonus is claimed, the bonus will be forfeited.
• Bonus funds cannot be withdrawn directly — they may only be used for betting.
• Some games may be excluded from bonus wagering or counted at a reduced rate.
• Any attempt to fraudulently claim bonuses will result in account closure.

Wagering requirements refer to a specified multiplier of the bonus amount that must be wagered. For example, if you receive a ৳1,000 bonus with a 6x wagering requirement, you must place a total of ৳6,000 in bets.

Ka9 reserves the right to discontinue any bonus or promotion, or modify its terms, at any time. Updated terms take effect immediately, though existing bonuses will continue to be governed by the terms in place when they were issued.

6. Betting Rules

All users must comply with specific rules when betting on ka9. These rules apply to both Sports Betting and casino games.

• Bets placed on an event after its result has been announced will not be accepted.
• For live betting, the odds at the time of bet confirmation shall apply.
• Bets may be voided if incorrect odds were displayed due to a technical error.
• Attempting to exploit clearly erroneous odds or game settings will be treated as fraud.
• Any bet found to be connected to match-fixing or corruption will be voided.
• In the event of a betting dispute, ka9's log data shall serve as the final and conclusive evidence.

The minimum bet for Sports Betting is ৳50, while the maximum varies by sport and market. ka9 reserves the right to set or adjust the maximum stake on any bet at any time.

7. Games & Casino Rules

Ka9's casino and games section operates through agreements with third-party game providers (such as Evolution Gaming and Pragmatic Play). Each game is governed by its own rules, which are displayed on the game screen.

• The RTP (Return to Player) of all games is audited by independent third parties.
• If your connection drops during a round, the outcome is saved on our servers.
• In Live Casino games, the dealer's decision is final.
• Ka9 is not liable for any losses resulting from a misunderstanding of game rules.

Progressive jackpot winnings are subject to verification before being paid out. KYC verification is mandatory for large prize amounts.

8. Prohibited Activities

The following activities are strictly prohibited on ka9 and will result in permanent account closure:

• Opening or operating multiple accounts.
• Registering using another person's identity.
• Abusing the bonus system or fraudulently accumulating bonuses.
• Exploiting technical errors or software bugs to gain an unfair advantage.
• Using automated software or bots to place bets.
• Using the platform for money laundering or any other form of illegal financial activity.
• Sharing your account with another user.
• Using a third party's payment method.

9. Account Closure & Suspension

Users may close their account at any time by contacting the support team. The account will be closed within 24 hours of the request. Any remaining balance should be withdrawn before account closure.

Ka9 reserves the right to unilaterally close or suspend an account for the following reasons:

• Breach of the Terms & Conditions.
• If fraudulent activity is suspected.
• If KYC verification is not completed or incorrect documents are submitted.
• Extended periods of inactivity (more than 12 months).
• By order of a court or directive from a regulatory authority.

Bonus funds will not be returned after an account is closed. However, actual deposited funds (excluding bonuses) will be refunded subject to verification.

10. Responsible Gaming

Ka9 believes gaming should be a source of entertainment. We are committed to promoting responsible gaming.

• Each user can set their own deposit limit.
• The self-exclusion option is available at any time.
• Persons under the age of 18 are strictly prohibited from opening an account.
• If signs of gaming addiction are detected, the ka9 support team is available to help.

For more details, visit our Responsible Gaming page here.

11. Privacy & Data Protection

Ka9 takes the privacy of its users' personal information seriously. Any details provided during registration will be used solely for the purpose of delivering our services.

• Your personal information will never be sold to third parties.
• Information may be disclosed to authorities where required by law.
• All data is protected with SSL encryption.
• For more details, visit our Privacy Policy Read.

12. Limitation of Liability

Ka9 accepts no liability for the following:

• Betting losses due to internet connection disruption.
• Losses caused by issues with the user's own device or software.
• Issues with a third-party payment provider.
• Force majeure events (natural disasters, cyberattacks, government orders).
• Losses resulting from the user's own negligence or lack of knowledge.

Ka9's maximum liability shall not exceed the amount deposited by the user in that specific transaction.

13. Changes to Terms & Conditions

Ka9 reserves the right to modify, update, or remove these terms and conditions at any time. Any changes will be reflected in the "Last Updated" date at the top of the page.

• A separate notification may not be issued for minor changes.
• For significant changes, a notification will be sent via email or displayed on the platform.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• We recommend checking this page regularly for updates.

14. Contact & Dispute Resolution

If you have any questions or disputes regarding these Terms & Conditions, please contact our support team in the first instance. We believe most issues can be resolved through direct communication.

• Email: support@ka9.click
• Live Chat: Available 24/7 once logged into the platform
• Response Time: Typically within 24 hours

Disputes will first be handled by the support team. If unresolved, an appeal may be submitted to ka9's licensing authority. In all disputes, ka9's server logs and records shall be considered the final and definitive evidence.